Privacy Policy
This Privacy Policy explains how Drawlur collects, uses, and discloses information when you use Drawlur's website, mobile applications, and related services (collectively, the "Service").
1. Information We Collect
Depending on how you use the Service, we may collect the following:
- Account information, such as username, email address, encrypted password, and profile avatar.
- Authentication data from sign-in providers you choose to use (for example, Google or Apple account identifiers and related profile details).
- User content, such as drawings, recordings, titles, descriptions, and account profile data.
- Technical and usage information, such as IP address, device or browser information, app version, session events, error logs, and request metadata.
- Security and fraud-prevention data, including mobile install identifiers, signed request metadata (timestamps and nonces), one-time auth codes, refresh-token records, and related integrity checks.
- Push notification token data you choose to register on iOS or Android (for example, Expo push token, platform, and optional device label).
- Approximate geolocation inferred from IP address when content is submitted.
2. How We Use Information
We use collected information to:
- Provide, maintain, and improve the Service.
- Authenticate users and secure accounts.
- Process and display drawings and related content.
- Send service communications (for example, password reset emails).
- Respond to support requests and feedback.
- Detect abuse, spam, fraud, and security incidents.
3. Cookies and Similar Technologies
On the website, Drawlur uses session and security mechanisms (including CSRF/session cookies) required for authentication and core site functionality. Mobile apps may use token-based authentication instead of browser cookies.
4. How We Share Information
We may share information with service providers that help operate the Service, such as email delivery and authentication providers. We may also disclose information if required by law or to protect rights, safety, and security.
We do not sell personal information for monetary compensation.
5. Data Retention
We keep information for as long as needed to operate the Service, enforce terms, meet legal obligations, and resolve disputes. Some records, such as token and nonce records, automatically expire based on configured time-to-live settings.
Account deletion may remove account data while leaving previously submitted public drawings on the Service, potentially disassociated from the deleted account.
6. Account Deletion and Your Choices
You can request account deletion through Account Deletion Request. You may also contact support@drawlur.com for privacy requests.
7. Security
We use reasonable administrative, technical, and organizational safeguards. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.
8. Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. International Data Processing
If you use the Service from outside the country where our systems are located, your information may be transferred to and processed in other jurisdictions.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page. Your continued use of the Service after changes are posted indicates acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, contact support@drawlur.com.
Last updated: 03-06-2026